Frequently Asked Questions and Answers

Below you will find the answers to some common questions that we are asked.  If you have a question that is not answered here, please get in touch.

Where are you based
We are based in Ballyclare in N.Ireland.
How do you cut the foam you sell
Our preferred method is with a hot wire.  This ensures a nice clean finish to the surfaces of the foam.
How does postage work
Our postage system calculates charges based on weight and volume. We do not charge an additional fee per item.  This means you may order multiple items and you will be charged based on the postal service of your choice.  Currently we offer Royal Mail and MyHermes.
What is your returns policy
If you change your mind about your Blue Foam we are happy to accept returns within 28 days of purchase.  The buyer is responsible for any return postage charges.  We will refund you on receipt of the delivery.
What brand of Styrofoam do you use
Our Blue Foam is DOW LB-H.  It is strong and rigid yet lightweight at a density of 30kg/m³.
Have a question?

Do you have a question? Please free to get in touch via email or fill ut the form below and we will get back to you as soon as possible.